Important information regarding your Group Travel Insurance - Read more

Claims for Medical, Paramedical and Dental Care

Your claims will be reimbursed directly to your bank account.
First and foremost, we recommend you to sign up for direct deposit by going to the "Personal Information" tab in the Insurance Portal, or by completing the relevant form available at the forms section of our website.

Two available options :

Insurance Portal

Scan or take a picture the original receipts with your smart phone or tablet and submit your claim through the Portal.

By mail

Send us your documents:

By mail: 3542 Concorde Blvd. East, Suite 107, Laval, Quebec, H7E 4W1

Once your application has been processed, you will receive:

  • a reimbursement deposited directly into your bank account
  • a notice of payment

Finding a form

In this section, you will find all the necessary forms to change your current banking information, your address, to designate a new beneficiary, or request a change in coverage.

Member Section

Direct deposit

Form to authorize us to deposit your claim reimbursement directly into your bank account.

Download

Authorization for email communication

Form to authorize email communications

Download

Declaration of eligibility for full-time students

Form to be completed when registering dependents who have reached the age of majority

Download

Change of beneficiary

Form to be completed to designate a beneficiary, or replace the currently designated beneficiary

Download

Administrator Section

Enrollment

Form to be completed to enroll a new member in the employer’s plan

Download

Employee Changes

Form to modify existing health and dental coverage and to add or remove a dependant.

Download

Attention: If you have not yet signed up for direct deposits

Please complete the direct deposit form and return it to us with a void cheque. Send all documents along with your claim.

Medic Acess Card (Solution M)

This direct payment card lets you purchase drugs from the pharmacy without paying the full amount. When you present your direct payment card, you will only need to pay for the non-covered portion of your eligible prescriptions.