We would like to inform you that Royal & Sun Alliance Insurance Company of Canada (RSA), will transfer all its travel insurance business to The Manufacturers Life Insurance Company (Manulife) effective January 1st , 2023. Therefore, in the event of an emergency outside the province of residence, please now refer to the telephone numbers listed on your new e-card available on your participant portal:
Your claims will be reimbursed directly to your bank account.
First and foremost, we recommend you to sign up for direct deposit by going to the "Personal Information" tab in the Insurance Portal, or by completing the relevant form available at the forms section of our website.
Two available options :
Insurance Portal
Scan or take a picture the original receipts with your smart phone or tablet and submit your claim through the Portal.
By mail
Send us your documents:
By mail: 3542 Concorde Blvd. East, Suite 107, Laval, Quebec, H7E 4W1
Once your application has been processed, you will receive:
In this section, you will find all the necessary forms to change your current banking information, your address, to designate a new beneficiary, or request a change in coverage.
Member Section
Direct deposit
Form to authorize us to deposit your claim reimbursement directly into your bank account.
Authorization for email communication
Form to authorize email communications
Declaration of eligibility for full-time students
Form to be completed when registering dependents who have reached the age of majority
Change of beneficiary
Form to be completed to designate a beneficiary, or replace the currently designated beneficiary
Administrator Section
Enrollment
Form to be completed to enroll a new member in the employer’s plan
Employee Changes
Form to modify existing health and dental coverage and to add or remove a dependant.
Attention: If you have not yet signed up for direct deposits
Please complete the direct deposit form and return it to us with a void cheque. Send all documents along with your claim.
Medic Acess Card (Solution M)
This direct payment card lets you purchase drugs from the pharmacy without paying the full amount. When you present your direct payment card, you will only need to pay for the non-covered portion of your eligible prescriptions.
