Group Travel Insurance

We would like to inform you that Royal & Sun Alliance Insurance Company of Canada (RSA), will transfer all its travel insurance business to The Manufacturers Life Insurance Company (Manulife) effective January 1st , 2023. Therefore, in the event of an emergency outside the province of residence, please now refer to the telephone numbers listed on your new e-card available on your participant portal:

  • From Canada and the United States (Toll Free):
    1 833 685 27900
  • From anywhere else in the world (Collect):
    +519 735-9448

We'll keep you posted !

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Furthermore, you understand that your personal information or your beneficiaries or dependents’ personal information that you may provide on the portal provided by Segic may contain what is considered “sensitive” personal information, namely information of a medical, biometric or otherwise intimate nature, entailing a high level of reasonable expectation of privacy.

The personal information that is transferred to Medic Solutions, in any way whatsoever, is governed by our Privacy Policy, available here.

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Administrator Access Notice

You are about to enter a client portal provided by one of our supplier, Solutions Segic Inc. (“Segic”).

By accessing this portal, you could have access to personal information concerning members of the plan you administer, their beneficiaries or their dependents, potentially including what is considered to be “sensitive” personal information, namely information of a medical, biometric or otherwise intimate nature, entailing a high level of reasonable expectation of privacy. In this regard, you acknowledge that you must at all times process this information in accordance with the Act respecting the protection of personal information in the private sector (Québec) and in such way as to preserve its strictest confidentiality.

You acknowledge that you cannot, in any case, transfer this personal information to anyone without the express consent of the persons concerned and of Medic Solutions and that you can access it only for the purpose of your functions as an insurance plan administrator.

Furthermore, by accessing this administrator portal, you acknowledge being bound by and having to comply with the provisions of Medic Solutions’ Privacy Policy, available here, with the necessary adaptations

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